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鈥淢y career has focused on 2 themes: using technology to solve real-world problems and finding ways to be a force multiplier. When I first met 天涯海角APP, I realized their product matches both. 鈥 Jeff May
As a Salesforce admin, there are few things more frustrating than seeing these red words appear when you hit save on an elaborate solution you鈥檝e just designed:
We鈥檝e all been there.
If the message is clear or it鈥檚 a simple syntax error (which it rarely is) you can start manipulating things a bit until you finally find that comma or parentheses that鈥檚 holding up the whole thing.
But alas, it鈥檚 not always that easy. Luckily, I learned pretty early in my admin life that I wasn鈥檛 alone in my misery. In fact, there鈥檚 a community of thousands of other Salesforce aficionados that are in my same shoes and odds are, someone has faced a similar problem in the past.
Off to my favorite anxiety-reducing place I went:
The success community has thousands of questions, answers and fellow Trailblazers eager to help.
Now, if you鈥檝e spent any amount of time searching for an answer on the community these two names should sound veryfamiliar to you: and . Why? Because they鈥檙e basically Salesforce walking-encyclopedias.
Don鈥檛 believe me, believe the numbers 鈥 they have a combined 100,000+ answers and 10,000+ best answers on the community. Yup. They have answered over 100,000 individual questions. As for myself, I don鈥檛 think I鈥檝e done anything 100,000 times yet 鈥 besides taking breaths.
Therefore, this face should look very familiar to you:
Yup. Probably every other time you came across an answer:
鈥淲ow, he has shared a lot of knowledge鈥 is correct. In fact, Ryan on my team summarized it best:
鈥
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Dreamforce 2018: where it all began
That鈥檚 why, when Jeff passed by our booth at Dreamforce 2018 I gasped. I wasn鈥檛 star-struck, per se, but I immediately recognized him.
鈥淵ou鈥檙e real!!鈥
Yes, he was indeed, very humbly so. I shared with Jeff how many late nights and long hours he had saved me over my two year period turning around a failed implementation of Salesforce and managing a rapidly growing org.
I had a million questions for him 鈥 and after kindly sticking around to allow me to give him a 5-minute demo of 天涯海角APP, he had a million more for me.
鈥.and that was just the start.
Fast forward a few months, I introduced him to Zari (my cofounder and head of Technology at 天涯海角APP) and they met for coffee which turned into a huge 天涯海角APP brainstorm.
鈥淢el 鈥 this guy is the real deal. He knows EVERYTHING about Salesforce鈥.
And just like that, those brainstorming sessions started happening on a much more regular basis.
Today, I鈥檓 so excited to share that Jeff is adding expertise to our engineering team full-time to lead Salesforce platform innovation. Jeff will leverage his 25+ years of development and experience to deepen our Salesforce integration and join us on to simplify technology adoption and change management for all organizations.
鈥淢y career has focused on 2 themes: using technology to solve real-world problems and finding ways to be a force multiplier,鈥 said Jeff. 鈥淲hen I first met 天涯海角APP, I realized their product matches both. Being me, I started offering ideas and suggestions about how 天涯海角APP could leverage Salesforce platform features to provide an even better user experience. I think it became clear to all of us that my Salesforce and technical background could provide a valuable multiplier for their already exceptional engineering team. 鈥
On that note, 2020 is off to Spektacular start for our team and we hope it is for yours too.
PS. Oh and Steve Mo, I still owe you a beer. See you at Dreamforce 2020.
