The problem
Doing more with less in a remote-first world
When , VP and GM at Data Axle, returned to lead a remote sales organization, she immediately saw the cracks forming. Post-COVID, they had sold their offices and fully committed to a remote-first culture. But with that came new challenges:
- A scattered tech stack that left reps confused about where to find answers
- Sales managers flooded with repetitive questions
- A growing library of resources that no one was using
- A lack of visibility into what reps needed help with, and when
鈥淲e had everything鈥攂ut we had nothing. We had great tools, but no way to connect them or find what we needed,鈥 Jessica said. 鈥淪ales reps were stuck. And managers were burning time answering questions that should鈥檝e been easy to solve.鈥
The team needed a solution to bring structure to their enablement chaos. A system that met reps where they worked and gave managers their time back.
鈥淚f you can鈥檛 find the information in 30 seconds or less, you鈥檙e wasting time.鈥澛 鈥 Jessica Jones, VP/GM, Data Axle
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