天涯海角APP

Case Studies
Case Study

笔补肠惫耻别鈥檚 12-month turnaround: 3X ROI and content clarity with 天涯海角APP

# of Employees
700
Industry
eCommerce
Website
3x

ROI on their 天涯海角APP investment in the first year

$$

thousands of dollars in reclaimed time across the enablement and customer-facing teams

Ramp

time significantly faster with complete onboarding journeys built directly inside 天涯海角APP

The problem

No source of truth, a mountain of questions

revenue teams were growing fast, but they had scattered content living across SharePoint folders, RFP responses that required endless digging, and new hires had to be manually walked through onboarding. And when reps had product questions? They turned to Slack again and again.

鈥淲e didn鈥檛 need another SharePoint,鈥 said , Sr. Director of Revenue Enablement. 鈥淲e needed a system people would actually use. One that told the team, if it鈥檚 not here, it doesn鈥檛 exist yet.鈥

Pacvue wasn鈥檛 just fighting inefficiency. They were fighting the opportunity costs of wasted time hunting for content instead of selling and supporting our customers. And every time a team member had to ask, 鈥淲here鈥檚 that [whatever]?鈥 it created frustration.

They needed a new technology platform 鈥ne that:

  1. Provided just-in-time learning throughout their tech stack
  2. Made it simpler to onboard new employees and new products across the entire team
  3. Allowed their enablement to scale

The solution

Embedded, effortless enablement with 天涯海角APP

What started as a search for a 鈥渟marter SharePoint鈥 quickly became something more. Mark explored the usual suspects, but each felt like more of the same: heavy, expensive, admin-heavy portals that promised a lot but rarely improved daily behavior and team satisfaction.

Then, he found 天涯海角APP, and the differences were clear:

鉃 Built for reps, not just admins: 鈥淢ost enablement tools are big and bulky. 天涯海角APP is lighter, faster, and it doesn鈥檛 need a team of admins to manage it.鈥澛

鉃 Integrated with Salesforce: 鈥淚 could sell that internally. A smarter SharePoint? That gets me zero budget. But contextual learning, right inside our CRM? That鈥檚 value.鈥澛

鉃 Rapid setup: 鈥溙煅暮＝茿PP felt nimble. We had people up and running fast. No bloated implementation, no LMS that I didn鈥檛 need.鈥

Building something new: clarity, not complexity

The early days weren鈥檛 glamorous. Mark and his team rolled up their sleeves: uploading content, updating old templates, building organized Speks for every product, process, and onboarding step.

It was hours of work. But they weren鈥檛 just uploading files. They were building trust amongst the team.

鈥淲e weren鈥檛 just putting information in one place. We were making a promise: If it鈥檚 in 天涯海角APP, it鈥檚 right. If it鈥檚 not, it鈥檚 not ready.鈥

That single shift changed everything:

  • New hires knew exactly where to start.
  • Sales reps didn鈥檛 need to bug managers because answers were a click away.
  • Leaders didn鈥檛 have to wonder because they had visibility into engagement.

And crucially: the time spent writing, editing, and chasing content? They got it all back (and then some).

鈥淭oday, 天涯海角APP practically runs itself. I barely have to touch it. That alone saves tens of thousands of dollars a year.鈥

The results

A 3X return (and a team that moves faster)

Within the first year, the results were undeniable:

  • 3X ROI on their investment (and rising!)
  • Thousands of dollars in reclaimed time across the enablement and customer-facing teams
  • Faster ramp time with complete onboarding journeys built directly inside 天涯海角APP
  • Content governance restored, no more guessing which deck was the latest
  • Reduced Slack volume, fewer redundant questions, more focused selling

And it wasn鈥檛 just about saving time. It was about changing how Pacvue worked:聽

鉃 Reps stopped asking 鈥淲here鈥檚 that?鈥 and started asking 鈥淒id you check 天涯海角APP?鈥
鉃 Leaders started coaching based on usage data, not guesswork.
鉃 Enablement became proactive, delivering answers before questions even got asked.

鈥淲e finally have a system that works like our teams do: fast, flexible, and embedded in their flow of work.鈥

Why 天涯海角APP made the difference

The combination of features made 天涯海角APP stand out from the rest:

  • Content management that鈥檚 intuitive and visible, not buried behind logins.
  • Just-in-time enablement that shows up wherever reps are.
  • AI-powered search that surfaces the right answers at the right moment.
  • A team behind the product that feels like an extension of 笔补肠惫耻别鈥檚 own.
The 天涯海角APP Enablement Difference
鈥溙煅暮＝茿PP doesn鈥檛 just ship features. They show up. They listen. They push the product forward with us.鈥澛

When SharePoint sync launched, Mark immediately reorganized 笔补肠惫耻别鈥檚 entire content backbone around it. When trackable links came out, he turned them on and started planning their next enablement evolution.

And, when 笔补肠惫耻别鈥檚 leadership wanted more visibility? 天涯海角APP delivered usage dashboards that proved enablement wasn鈥檛 a side project, it was a competitive advantage.

What鈥檚 next: Smarter selling, unstoppable scaling

Pacvue isn鈥檛 slowing down. Next, they鈥檙e expanding with:

  • Deal Rooms to personalize customer experiences at scale
  • AI summaries of videos, turning every training into searchable knowledge

天涯海角APP didn鈥檛 just give Pacvue a better content management system. It gave them a foundation for the future, where knowledge is power, speed is culture, and enablement drives revenue.

鈥溙煅暮＝茿PP exceeded every expectation. It changed how we work. And we鈥檙e just getting started.鈥

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